CALL TRACKING NUMBER FEATURES
Call Recording
Call Recording is one of the unique features of our Platinum package which will give you the ability to not only track the phone calls and find out detailed information such as caller ID,time and date of the call and duration of the call, but we can also provide you the ability to record the calls and then be able to play back and listen to all of the calls in order to get a clearer picture of exactly what action occurred on the phone call. This will enable you to hear exactly how the call is being answered and whether or not the call turned into a lead or a sale. This feature is specific to the Platinum package and the price is only $74.95 per month with 400 free minutes each month.
SMART CLICK TO CALL TRACKING
Smart Click-to Call Track- calls and provide full analytics reports. Customers can click a link, type in their phone number, and connect immediately to your company’s business services from your web site page. Caputures caller Id for every incoming call. Route calls based on location.Call Trackingnumbers.com can provide you with an unlimited number of local or Toll-Free Numbers, and enables you to port your current numbers to us. Unlike many Toll-Free Number providers, CallTrackingNumbers.com provides you with additional Smart functionality that works on any phone system.
LOCAL CALL TRACKING NUMBERS
Customers who need local call tracking numbers but don't need the features of the platinum package can use our bronze package which will provide you with the call tracking details you need but not record the calls. If you are a doctors office or a hospital and have to comply with certain HIPPA rules, you will probably want to go with a package that doesn't record the phone calls so you don't violate the privacy of your patients. If you are a doctor's office or any organization in the health care industry, you can buy call tracking for toll free numbers and local numbers and not activate the call recording features.
Call Routing (Forwarding) For Toll-Free Numbers
You can leverage multiple phone numbers to your advantage by pairing them with our Call Routing technology. Once you select Toll-Free Numbers through CallTrackingNumbers.Com intuitive online system, create an unlimited number of options for directing inbound calls. CallTrackingNumbers.com can then route your incoming phone calls based on caller ID, geographic location, time of day, or answers to automated questions.
Virtual Receptionist For Toll-Free Numbers
With our versatile, Auto Attendant System,Virtual Receptionist ,your
company can route select Toll-Free telephone numbers to recordings about
your products and services and other Toll-Free telephone numbers to
departments within your organization.
Alternatively, use your Toll-Free telephone number to automatically
connect inbound calls to the first available customer service representative,
regardless of where they are located, through CallTrackingNumbers.com
through Find Me. Or, with the Calltrackingnumbers.com Smart Click To
Call technology, place a link anywhere on your website that, when clicked,
automatically connects your site visitor to your company through an
automatic Toll-Free telephone call.
Call Routing Schedules
Calltrackingnumbers.com Call Routing Schedules gives you the flexibility
of connecting customers to your business based on any number of different
schedules. Schedules can be created to route Toll-Free Numbers to your
customer support staff during business hours, to your after-hours team
in the evenings, and to your Call Tracking Number Overnight! Your schedule
can be made to align with your personal schedule as well, in that Toll-Free
telephone calls can be routed to your desk, your pager, your cell phone
or your voicemail, simply based on the time of day
Look at the chart below to see which features are included in which package.
Call 866-307-5856